destinations

It takes a village.

people.

places.

perspectives.

a village.

A sustainable destination is founded on strong relationships and shared resources. Passionate people. With more than 20 years’ experience in place branding, marketing, and strategy, we can help you get there.

Unify place

Your destination is dynamic and full of moving parts. Let’s align values and create unity among partners, stakeholders, and residents; connect tourism to economic development. With a strong brand, we can bring it all together.

Synthesizing Kingston’s core truths.

Learn how we championed the city’s character to drive tangible brand impact.

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Shift perspectives

It's not about transforming your destination but nurturing what's already there – your communities and cultures, the people behind the place. Together, we can build trust and opportunity to promote your region's true colours.

Giving Indigenous entrepreneurs the stage.

Learn how we helped Ottawa Tourism promote a new learning program.

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Unlock potential

Harness your potential to drive economic growth with sustainable, immersive tourism experiences – experiences only you can provide. We can help uncover and amplify your region’s competitive advantage.

Elevating Canadian Experiences with TIAC.

Learn how we helped TIAC support tourism stakeholders during the pandemic.

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Insights delivered to your inbox

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Work that moves the needle

“Alphabet®’s knowledge of the tourism landscape, paired with their agile, creative thinking, was paramount in helping us rebound from COVID-19.”

Alison Migneault, Director of Marketing and Communications, Tourism Kingston

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The right solutions at the right time.

  • Campaign strategy & execution
  • E-learning systems
  • PR partnership & media strategy
  • Brand strategy & design
  • Communications strategy
  • Custom web solutions
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Clients going the distance.

Travel Nunavut
Tourism HR Canada
Tourism Kingston
City of Kingston
Tourism Industry Association of Canada
Kingston Economic Development
Parque Das Aves
Regional Tourism Organization 9
Ottawa Tourism
Kingston Accommodation Partners

Our network.

tartanbond
Indigenous Tourism Association of Canada
Tourism Industry Association of Canada
Untold Storytelling
Twenty 31
Tourism Industry Association of Ontario
Indigenous Tourism Ontario

Ready to build a sustainable, responsible, and impactful tourism brand? Learn how we can help.

From the team

industry

The Heads and Tails of Shoulder Season Tourism in Destination Marketing

by Marley Kirkpatrick

How to define your destination’s shoulder season and ways to maximize its...

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culture industry

Small but Meaningful Ways To Be a More Inclusive Marketer

by Alphabet®

Sexual orientation, race, ability, age – the consumer population is hardly homogenous, yet 72% of people feel most advertising doesn’t reflect the world...

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industry

Touchdown or Fumble? Brand Consistency at the Big Game.

by Alphabet®

Once again, the ads run during America’s biggest sporting event are sparking a whirlwind of discussion. Some are calling them the best of the last five...

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industry

Embracing Authenticity: Where Tourism is Headed in 2024

by Marley Kirkpatrick

Looking at the emerging themes in tourism for 2024 and what it means for destinations looking to capitalize on these...

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campaigns industry

Amplify Your Advocacy Efforts With Zembaly™

by Alphabet®

It takes a groundswell to impact change. Get to know Zembaly™, a new online advocacy platform powered by Alphabet®. Let’s make some...

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digital marketing web design

SEO: It’s More Than Just Keywords

by Robyn Coutts

Your SEO strategy should be the sum of many parts. Discover the basics to start scaling the search ranks and driving more traffic to your...

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industry

How Bad Can Be So Good in Advertising

by Cory Davis

Here’s how to use negatives in your ads to capture attention and leave a lasting impression. On the Alphabet®...

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industry

What AI won’t ever replace in marketing and advertising

by Cory Davis

Industries change but some things stay the same. Read how human creative expression won’t be replaced by...

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web design

The Ultimate Website Accessibility Checklist

by Alphabet®

Twenty years ago, digital spaces were far from the centre of business and commerce. But now, your company’s landing page is often the first touch point...

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