It takes a village.




a village.

A sustainable destination is founded on strong relationships and shared resources. Passionate people. With more than 20 years’ experience in place branding, marketing, and strategy, we can help you get there.

Unify place

Your destination is dynamic and full of moving parts. Let’s align values and create unity among partners, stakeholders, and residents; connect tourism to economic development. With a strong brand, we can bring it all together.

Synthesizing Kingston’s core truths.

Learn how we championed the city’s character to drive tangible brand impact.

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Shift perspectives

It's not about transforming your destination but nurturing what's already there – your communities and cultures, the people behind the place. Together, we can build trust and opportunity to promote your region's true colours.

Giving Indigenous entrepreneurs the stage.

Learn how we helped Ottawa Tourism promote a new learning program.

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Unlock potential

Harness your potential to drive economic growth with sustainable, immersive tourism experiences – experiences only you can provide. We can help uncover and amplify your region’s competitive advantage.

Elevating Canadian Experiences with TIAC.

Learn how we helped TIAC support tourism stakeholders during the pandemic.

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Work that moves the needle

“Alphabet®’s knowledge of the tourism landscape, paired with their agile, creative thinking, was paramount in helping us rebound from COVID-19.”

Alison Migneault, Director of Marketing and Communications, Tourism Kingston

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The right solutions at the right time.

  • Campaign strategy & execution
  • E-learning systems
  • PR partnership & media strategy
  • Brand strategy & design
  • Communications strategy
  • Custom web solutions
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Clients going the distance.

Kingston Accommodation Partners
Regional Tourism Organization 9
Tourism Kingston
Parque Das Aves
Tourism Industry Association of Canada
Ottawa Tourism
Travel Nunavut
Kingston Economic Development
City of Kingston
Tourism HR Canada

Our network.

Untold Storytelling
Tourism Industry Association of Ontario
Indigenous Tourism Ontario
Indigenous Tourism Association of Canada
Twenty 31
Tourism Industry Association of Canada

Ready to build a sustainable, responsible, and impactful tourism brand? Learn how we can help.

From the team


How Colours Can Colour Our Behaviour

by Stephanie Chartrand

Most people tend to see themselves as rational thinkers, making decisions grounded in reason. The truth, however, is that most of us act emotionally, the left...

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Alphabet® Wins Two Summit Creative Awards for Work with Tourism Kingston

by Alphabet®

We’re proud to announce that we’ve won not one but two 2022 Summit Creative Awards for our recent work with Tourism Kingston. The Summit Creative Awards...

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Risky Advertising: The Good, The Bad, and The Stinky

by Cory Davis

Advertising is a risky business these days. Nudity on billboards, super bowel movements, and that “Dry January” tweet are a few examples of brands sticking...

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industry social media

Curating a Selfie-Made Tourism Destination

by Marley Kirkpatrick

Millennials and Gen Z tourists are unlike their predecessors. Their desire to experience different cultures, food, and adventures remains the same, but how...

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campaigns industry

Creating a 360° Brand Your Audience Connects With

by Meagan Kelly

The idea of a brand is different today than it was even 18 months ago. Look even further back, say a decade, and the way we operate when it comes to brands is...

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digital marketing

How to edit your way to a captivating video

by Mike Short

A video editor is like the bass player in a band.  Oftentimes, they’re overshadowed by the drummer, but their role is as important to the rhythm (or...

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What’s in a Name?

by Steve Bowker

On the surface, a good brand name feels like it’s meant to be. It’s clear, concise, and memorable, and it works hard to drive equity – without us even...

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digital marketing social media

The Art of the Hashtag

by Cory Davis

A pound sign here, a number sign there, and you’re good to go, right?  Not quite (#SorryNotSorry). There’s more to expanding your reach on social...

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culture industry

Hitting a Creative Wall? Try Thinking Inside the Box.

by Chris Campeau

“Think outside the box.” We’ve all heard it. A mantra so married to the creative industry, so embedded in our lexicon, it’s as commonly uttered as...

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