Devon KunkelDirector, Digital Services


awards & events

Who has a Google Partnership? This Agency!

After nearly a year of blood, sweat and tears—well, maybe not the blood part—Alphabet® has achieved Google Partner status! While we’re taking a millisecond to bask in the warm glow of our achievement, you might wonder: what’s the fuss, and what is the Google Partners Program?

The Google Partners program recognizes advertisers and agencies that have accomplished goals in three categories:

  1. Google Ads certification
  2. Ad spend threshold
  3. Demonstrated client and company growth

This means our skilled staff is certified with Google Ads, we’ve run plenty of campaigns through Google’s services, and have proven growth for clients and ourselves.

We’re just getting started! Now that we’re a Google Partner we’ll have access to a slew of learning resources that will help us to further build our knowledge base. We’re also working on a number of specializations which will allow us to continue improving our client services.

Knowing our learning efforts can improve services for our clients is reason enough to celebrate. If you need assistance with your next campaign, please do not hesitate to reach out to your new trusted Google Partner.

Devon KunkelDirector, Digital Services

Devon KunkelDirector, Digital Services


web design

Launching Your Next Digital Project Successfully: A Checklist

Throughout my career, I have had the opportunity to be a part of numerous launches online, each with varying levels of success. To be honest, I’ve lived through some fairly rocky launches, only to learn from these missteps and improve the process that we continue to use regularly at Alphabet®.

Nobody wants to stumble out of the gate while everyone is watching. People and projects will always change, but if you have a solid launch process in place, you are setting up all parties involved for success. Follow this checklist to ensure that your next project’s launch is a success.

Website Launch Checklist

Task Assigned to Status
Code and content freeze    
Website testing completed (Desktop, Tablet, Mobile)    
Ensure accessibility standards have been met    
Roll out website on the live hosting environment    
Google Tag Manager installed and Google Analytics firing    
Set up filters in GA to exclude traffic from the IP(s) of your office    
Ensure event and goal tracking are functioning    
Implement 301 Redirects on live environment    
Update Google Webmaster Tools (submit new sitemap.xml)    
Vanity URLs configured    
Monitor all broken links (404 Monitoring)    
Verify Page Speed numbers    
Ensure social share images are configured    
Check Favicon    
Ensure your website is secure and includes an SSL certificate    
Test that all web forms are working    
Configure monitoring software    
Ensure backup scripts are working    
Notify key stakeholders of launch    
2-3 days later, launch campaign    

Download the Website Launch Checklist as a PDF.

This checklist has evolved over time, and we will continue to do so as we grow as a digital agency. We also have few unofficial commandments to follow when it comes to launching a new website.

Never Launch a Project on a Thursday or Friday

After all the testing, revisions and client sign-offs are complete, at some point you will have to launch your project. Once launched, something will need to be changed or updated — it always happens. Launching on a Monday or Tuesday shows that you are being proactive and allowing everyone ample time to further fine-tune or to tweak as needed. It also lets everyone leave on Friday stress-free to enjoy their much needed weekend.

Never Launch a New Website and Campaign on the Same Day

I have a little story I’d like to share about how this rule came to be. Cast your mind back. Remember when you could game search engine rankings? (Sorry Google, but we all did it.) Or when, Ask Jeeves or eBaum’s World had a strong online following? I can remember like it was yesterday, it was right around this time however that we launched a branded flash game for one of our clients. Yes, I’m sorry Internet, but Flash was a thing, and people loved playing flash games back then.

So we had built a new Flash website, and we all hurried in early Monday morning to get it launched. We had anticipated a massive influx of traffic onto our servers, but nothing like what was about to happen. Once the website was live we shared it with our friends, and their friends shared it with their friends,  and the cycle continued.

We were now on the verge of “going viral” before that became a popular buzzword.

At this time, however, it was not as easy to fire up additional servers with a few clicks of the mouse to deal with heavy traffic. Then, at 10:00 AM our homepage takeover dropped, followed by an eblast to our client’s list that was 100,000 strong. Our servers were already overloaded and we had just invited tens of thousands of people to visit the site. Our excitement from the launch was quickly turning into dread — how much could our site take before things started to go sideways?

And of course, the inevitable happened. The first page errored out for a user and then another. A few minutes later we had tapped out all of our server’s resources. We were lucky we avoided any prolonged outages but we did go offline for multiple hours on a launch day. Needless to say, it wasn’t an ideal website launch.

Luckily with Amazon Web Services around these days, we don’t have to worry about massive swings in traffic as much. However, it’s always been a rule of mine to launch with plenty of time to gradually ramp things up because you never know what could happen. You really are only one retweet away from becoming an overnight success.

Launching your website should be easy, and hopefully, this helps.

Devon KunkelDirector, Digital Services

Devon KunkelDirector, Digital Services


digital marketing

New Google Ads Metrics For Ad Position

Google Ads are rolling out new metrics to help clarify positioning

Google will now be integrating four new ad metrics into Google Ads to help clarify the positioning of ads displayed in Google Search. The new ad metrics will be as follow; Impression (Absolute Top) % and Impression (Top) % and Search (Abs Top) IS and Search (Top) IS.

The main reasoning behind the change is that the old ad positioning metric did not show where your ad was actually positioned within the search results. Securing position one did not necessarily mean that you had secured the top of the page, rather just the first ad that appeared.

Why does this matter?

Previously Google used an average positioning metric and this has never really been a true indicator of where your ads are actually appearing within the search results page. With right rail ads being a thing of the past; there are now instances where the first set of ads actually appear at the bottom of the results page, below organic results. Hmmm suddenly, that top position may not be as attractive as before and it helps us explain any lower click-through rates that you may be seeing.

Here are the full definitions for the new metrics:

Impr. (Absolute Top) % – the percent of your ad impressions that are shown as the very first ad above the organic search results.

Impr. (Top) % – the percent of your ad impressions that are shown anywhere above the organic search results.

Search (Absolute Top) IS – the impressions you’ve received in the absolute top location (the very first ad above the organic search results) divided by the estimated number of impressions you were eligible to receive in the top location.

Search (Top) IS – the impressions you’ve received in the top location (anywhere above the organic search results) compared to the estimated number of impressions you were eligible to receive in the top location.

To summarize…

The two new Impression metrics are great indicators for page location of your ads. You can use these metrics to determine when and where your ad impressions are showing above the organic search results. This is starting to feel eerily similar to above and below the fold when it comes to web design.

If you are currently using average position to bid to a location on a page, Google now suggests using to use Search (Abs Top) IS and Search (Top) IS.

Devon KunkelDirector, Digital Services